User Guide

• Client — A regular user device that is monitored and displayed to an operator
• Operator — A device running Remotto Viewer, used to control and view client devices

• One-Time Login — Logs in once with the specified account
• Auto Login — Logs in automatically on subsequent sessions

1. Download the CSV template from the “Devices” screen in the Admin Console.
2. Edit the username and password columns in the downloaded CSV file.
3. Upload the edited CSV file and import it.

The following placeholders can be used in the email body:

By embedding these placeholders in the body, user-specific information is automatically reflected.

Subject: 【Printing limit is approaching】

Body:
{username}

Your printing allowance is nearly exhausted.

Used: {used_pages} pages
Limit: {limit_pages} pages
Remaining: {remaining_pages} pages
Printing will be blocked once the limit is reached.
If you have any questions, please contact the administrator.

1. Download the CSV template from the “Print Management” → “Users” tab in the Admin Console. The current list of registered print limits is exported.
2. Edit the columns in the CSV file. You can add new users, change limits, and set email addresses.
3. Upload the edited CSV file to preview the content.
4. After reviewing the content, execute the import.

1. Open the “Scheduled Tasks” screen in the Admin Console.
2. Select “Create New”.
3. Enter a task name.
4. Choose the action to perform:
   • Wake-on-LAN
   • Shutdown
   • Restart
   • Auto Login
5. Select the target group.
6. Choose the execution frequency:
   • Daily: Run at a specified time each day
   • Weekly: Run on selected days and times; multiple days can be selected
   • One-time: Run on a specified date and time; past dates cannot be selected
7. Set the execution date and time.
8. Review the settings and save the task.

1. Open “App Restrictions” from the sidebar in the Admin Console.
2. Select the target group.
3. Enter the process names of the apps you want to block, one per line.
4. Enable the setting and save it.

You can review the usage history of applications launched on devices.

• App Name — Displays the process name and display name of the launched application
• Device and User — Shows which device and user launched the application
• Time Filters — Filter by 24 hours, 1 month, 6 months, 1 year, or a custom range
• Search — Search by app name, username, or device name
• CSV Export — Export app usage history in CSV format

You can review access history and filter or export it as needed.

• Destination — Displays the URL and domain name
• Device and User — Shows which device and user accessed the site
• Date and Time — Records the access timestamp
• Time Filters — Filter by 24 hours, 1 month, 6 months, 1 year, or a custom range
• Search — Search by URL, username, or device name
• CSV Export — Export access logs in CSV format

Filter Mode

• Block List — Blocks access to specified domains and allows all others
• Allow List — Allows access only to specified domains and blocks all others

Specifying Domains

• Exact Match — Matches only the specified domain, such as example.com (subdomains are excluded)
• Wildcard — Use *.example.com to match domains such as example.com and sub.example.com together

Setup Procedure

1. Select the target group from “Group Management” in the Admin Console.
2. Choose the filter mode (Block List / Allow List).
3. Enter the target domains one per line.
4. Enable the setting and save it.

The setting is applied to client devices on their next sync cycle, which typically takes a few seconds to a few tens of seconds

Because the Remotto client processes HTTPS traffic through a local proxy, certificate validation may fail when using the Microsoft Store source (msstore) with winget.
When installing software with winget, use the --source winget option.

winget install <package-name> --source winget

Register a license key to expand the number of usable devices and available features.

• Free plan: Without a registered license, up to 5 devices can be used, and only basic features are available.
• License registration: Import the license key from the settings screen and activate it.

License Key Registration Procedure

1. Click “Settings” in the sidebar.
2. Select the “License” tab.
3. Upload the license key file using the “Choose File” button.
4. Click the “Import” button.
5. After registration is complete, license information such as plan, device limit, and expiration date is displayed.

User Management

Create and manage user accounts that can log in to the Admin Console.

• Local accounts: Create accounts using a username and password.
• LDAP accounts: When LDAP integration is enabled, users authenticated by LDAP are automatically registered on first login.

Account Creation Procedure

1. Click “Settings” in the sidebar.
2. Select the “Users” tab.
3. Click the “Add User” button in the upper-right corner.
4. Enter the following in the dialog:
   • Username: User ID used for login
   • Password: Initial password
5. Click “Create” to complete the process.

LDAP / Active Directory Integration

Connect to an external directory service to allow users to log in to the Admin Console with their existing accounts.

• Connection settings: Specify the LDAP server host, port, and base DN.
• SSL support: Supports encrypted communication via LDAPS (port 636).
• Enable / Disable: Can be toggled with a switch.

Email Notification Settings

Configure SMTP settings and the sender email address used for notifications such as print limit alerts.

• SMTP server: Set the host, port, authentication username, and password.
• Encryption: Supports SSL / TLS (STARTTLS).
• Sender: Set the sender name and sender email address.

Displays multiple device screens as thumbnails.

• Grid View — Can be switched between 1×1, 2×2, 3×3, 4×4, and 5×5
• Auto Page Advance — Devices that do not fit in the grid are automatically paginated

Double-clicking a thumbnail allows you to control the target device.

• Mouse Control — Clicks, drag actions, and scrolling are transmitted directly
• Keyboard Input — Keystrokes are transmitted in real time

Screen Sharing

You can broadcast the operator’s screen to client devices.

1. Click the “Screen Sharing” button in the Remotto Viewer toolbar.
2. Select the target to share:
   • Desktop — Share the entire screen
   • Window — Share a specific window only
   • Custom Area — Drag to select any area of the screen to share
3. After selection, the content is displayed in real time on client devices in the same group
4. To stop screen sharing, click the Screen Sharing button again

File Distribution

You can distribute files or folders to selected client devices.

1. Click the “File Distribution” button in the Viewer toolbar
2. Select the file or folder to distribute
3. Choose the destination:
   • Desktop
   • Documents
   • Downloads
4. Click “Start Distribution” to begin; the progress bar shows the transfer status in real time